Charlottes Remedy | Hand Trimmed

This product is sold as is. We encourge you to read information provided about the product and ask any questions you may have prior to purchasing. Our goal is to have very satisfied customers so please do provide us with feedback on the product and experience. We continually look to incorporate best practices and appreciate your business. 

ORDER PROCESSING

2 Business Days- Orders under 1lb

2-3 days- Orders 1-5lbs

3-5 days 5-10lbs

Orders greater than 10lbs, please ask us when you need order by.

 

Note: We do not ship Internationally 

 

TRACKING

Tracking numbers are provided for all orders AT TIME OF SHIPPING, WHICH WILL BE 2 FULL BUSINESS DAYS AFTER ORDER DATE. If you do not receive an email from us confirming your tracking number, please check your SPAM folder before contacting us.

 

INSIDE YOUR PACKAGE

All orders, under 1lb come in heat sealed re-sealable Mylar bags, inside commercial grade vacuum sealed bags, inside generic tan bubble envelopes or cardboard boxes, with generic return information.

Includes a standard "Notice to Law Enforcement," and a copy of the Certificate of Analysis (test results) for the product’s corresponding batch.  We DO NOT include invoices inside of your package.

 

 SHIPPING METHOD

All packages are sent according to our customers shipping method requests (ie: Ground vs. 2nd Day or 3-Day). Dixie Gulch Ranch, LLC is not responsible for any order that is stolen, lost in transit, not delivered or seized.

 

For requests or questions regarding our shipping policies, please send a message to dixiegulchranch@gmail.com